Online Banking supported browsers include Internet Explorer and Netscape Navigator. The following information will help you determine if your browser meets the minimum requirements for use with Online Banking and how to obtain upgrades if necessary:

Netscape Navigator:

• Netscape 6 and 7 are not currently certified for use with Online Banking, but this does not mean your access to Online Banking will be affected. These browser versions may work properly or you may need to download the SmartUpdate Plugin, which will update the browser to 128-bit encryption without upgrading to a new browser version.
• Netscape browser versions earlier than version 6 may not have 128-bit encryption. In addition, Netscape does not offer a patch or upgrade that will increase the encryption level only. In this case, you must perform a full upgrade to a version of Netscape that supports 128-bit encryption and then specifically request the higher level of encryption.

Internet Explorer:

• If you are using Internet Explorer 3 or earlier, you must perform a full upgrade to Internet Explorer version 5 or newer with 128-bit encryption.
• If you are using Internet Explorer 4 or later, you may perform a 128-bit encryption only upgrade, however it is highly recommended that you upgrade to a newer browser version versus updating the encryption level only.

Internet Explorer Browser Users:

• Click on "Help"
• Select "About Internet Explorer"
• The window that appears should read "Cipher strength: 128-bit"

If it does not state this, simply click "Update Information" or click here for instructions on upgrading Internet Explorer.

If you are running Windows 2000 and need to upgrade, click here.

These upgrades are simple and fairly quick, however you will be required to restart your computer.

If you wish to upgrade to Microsoft's latest browser, you must have one of the following Operating Systems: Windows XP, Windows Millennium Edition (Windows Me), Windows 2000, Windows 98, and Windows NTŪ 4.0 Service Pack 6a. Click here to upgrade now.

This upgrade is simple, as long as you don't choose the "custom install". This is a large installation (9-12 megabytes) and may take as long as (30-45 minutes) if you access the Internet using a dial-up modem connection.

Netscape (version 4.78 and below) Browser Users:

• Click on "Help"
• Select "About Netscape"
• The window that appears should read "This version supports high-grade (128-bit) security"

Some versions of Netscape 4.7 do not support 128-bit encryption. If the version you are using does not support it, download an updated version now. You may also click here to view archived Netscape product releases.

Netscape (version 6 and higher) Browser Users:
To update your browser to 128-bit encryption, simply download the SmartUpdate Plugin.

These upgrades are simple and fairly quick, however you will be required to restart your computer.

Note to AOL, MSN, and EarthLink Users: If you are using the customized browser or client provided by AOL, MSN, or EarthLink, you may encounter intermittent problems using Online Banking. To avoid such problems follow these steps:

• Connect to the Internet as you would normally
• Minimize your AOL, MSN or EarthLink browser
• Start the standard Internet Explorer browser